Privacy Policy
Last updated: June 12, 2026
MESAMA Import & Export ("MESAMA", "we") respects your privacy and is committed to protecting your personal data. This policy explains the types of information we collect when you use our website or contact us, and how we use and protect it.
Information we collect
We collect the information you provide directly when filling in the contact form or messaging us, such as: your name, phone/WhatsApp number, email, client type, and the product you wish to import and its details.
We also automatically collect technical data when you browse the site, such as IP address, browser type, and pages visited, for analytics and performance improvement.
How we use your information
We use your information to respond to your inquiries and provide quotes, to deliver and follow up on import, shipping, and customs clearance services, and to improve our services and website experience.
We may use your contact number to send updates related to your order. We will not send you marketing messages without your consent.
Sharing information
We do not sell your personal data. We may share the minimum necessary with trusted parties to fulfil the service (such as shipping companies, customs brokers, and suppliers), under obligations to keep it confidential.
We may disclose information if required by law or a competent authority in the Kingdom of Saudi Arabia.
Cookies and analytics
The site uses cookies and analytics tools such as Google Analytics to understand how visitors use the site and to improve it. You can set your browser to refuse cookies, noting that this may affect some site features.
Information security
We take reasonable technical and organizational measures to protect your data from unauthorized access or use. However, no internet transmission is 100% secure, and we commit to notifying you of any material breach affecting your data.
Your rights
You have the right to request access to, correction or deletion of your personal data, or to object to its processing, by contacting us via the details below.
Changes to this policy
We may update this policy from time to time. The last-updated date appears at the top of the page, and your continued use of the site constitutes acceptance of the updated version.
Contact us
For any privacy inquiry, contact us at info@mesama.sa or 0553161415. MESAMA Import & Export — Commercial Registration 7051467582, VAT 310263875700003, Jeddah, Kingdom of Saudi Arabia.